This policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Who we are
We are Studio Kokomo, an Australian-based business operating this website. We are committed to handling your personal information responsibly and in compliance with applicable Australian privacy laws.

What information we collect
We only collect personal information that is necessary for our business functions. Specifically, we collect:
Email address — when you subscribe to our newsletter
Email address and any details you provide — when you submit an enquiry via our contact form

We do not collect sensitive information (such as health, financial, or government identifier data) and we do not collect information from individuals we know to be under 18.

How we collect your information

We collect your information directly from you when you:

• Sign up to receive our newsletter

• Submit a message through our contact or enquiry form

We collect information only by lawful and fair means, and not in an unreasonably intrusive way.

Why we collect your information
We collect and use your email address for the following purposes:

• To send you our newsletter and related updates (if you subscribed)

• To respond to your enquiry or message

• To communicate with you about matters related to your contact with us

We will not use your information for any purpose that is unrelated to why you provided it, unless we have your consent or are required to by law.

How we store and protect your information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. Your information is stored securely. We retain your information only for as long as it is needed for the purpose for which it was collected, or as required by law.

If you unsubscribe from our newsletter, we will promptly remove your email address from our mailing list.

Disclosure to third parties
We may use third-party service providers to help operate our website or send newsletters (for example, Gmail). These providers may process your information on our behalf and are required to handle it in accordance with our instructions and applicable privacy laws. We do not sell, trade, or rent your personal information to third parties. We may disclose your information if required to do so by law or in response to a valid legal process.

Overseas disclosure
Some of the third-party tools we use (such as email service providers) may store data on servers located overseas. Where this is the case, we take reasonable steps to ensure those providers comply with standards comparable to the Australian Privacy Principles.

Your rights
Under the Privacy Act 1988, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate, incomplete, or out-of-date information

• Unsubscribe from our newsletter at any time (via the unsubscribe link in any email or by contacting us directly)

• Make a complaint about how we have handled your personal information

We will respond to any access or correction request within a reasonable time and at no charge.

Cookies and website analytics
Our website may use cookies or similar tracking technologies to help us understand how visitors use the site. These do not collect personally identifiable information. You can disable cookies through your browser settings, though this may affect some website functionality.

Complaints
If you believe we have breached your privacy rights, please contact us first and we will endeavour to resolve your concern promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

Contact us about privacy If you have any questions about this policy or wish to access, correct, or delete your information, please contact us at: claire@studiokokomo.com.au